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exprimer IN ACTION Security: exprimer's highly graphical interface allows easy but comprehensive navigation and drill-down techniques to maximize the use of available intelligence across the full history of an organisation, investigation or incident and expose links that might otherwise remain hidden. Allied to these capabilities are facilities to manage key elements such as scenes, exhibits, tasks, persons, correspondence, intelligence, documents, chronology, cases and auditing. Real-time streaming of multiple data sources from different intelligence agencies can be securely integrated through exprimer's federation capabilities, features ideally suited for eBorders and asset-tracking applications eGovernment: exprimer provides unified views or gateways to multiple sources of data, originating from various different departments or agencies. exprimer Profiles are used to ensure secure access to the data with users only able to view those parts of the application they are allowed to. exprimer currently links the diverse functionality of multiple government departments such as Social Welfare, Taxation and Justice in one unified, easily customisable browser-based application. CRM: exprimer supports the concept of a One-Stop-Shop for data navigation. One-Stop-Shops in exprimer are windows that hold connected sets of searches that a user has performed. This is ideally suited to CRM applications and call centres, as it lets users navigate through extensive customer data from diverse sources. Users can store the navigation history for later use such as the follow-up of customer enquiries or segmentation analysis. The intuitive interface also allows for the interrogation of legacy applications as required, with minimal user training, ideal for call centre and high staffing environments. Case Management: exprimer offers extensive case management capabilities. Person, Organisation and Case centric views allow immediate representation of all related entities and data. exprimer's extensive document management, workflow, publishing and messaging tools ensure that cases are managed from end-to-end in accordance with standard operating procedures and legislation as required. Seamless integration with standard office desktop applications ensures that all documents are captured and organised within exprimer. Airlines: exprimer's technology facilitates the linkage to airline information. Through data being transferred in real-time from an airline's host TPF system into an RDBMS, immediate, flexible and up-to-date reporting can be made available. This provides clear benefits from marketing and business perspectives whilst it also has significant benefits for airline security applications, allowing itineraries to be tracked from booking to embarkation. Historical analysis is also available, allowing current and future decision-making to benefit from trend and pattern analysis. |
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